Request for Information (RFI) Specialist
Positions
Request for Information (RFI) Specialist
Employment:
Full-time
Setup:
WFH
The RFI Specialist will be responsible for managing and responding to internal and external RFI requests, handling security questionnaires from our clients, and ensuring the smooth flow of compliance documentation. The ideal candidate will be proficient with responsive.io and Vanta platforms, have a strong understanding of security and compliance requirements, and will act as a key liaison between internal teams and external clients to facilitate information exchange related to security practices, compliance, and data privacy.
Key Responsibilities
Manage, coordinate, and respond to RFIs (Request for Information) from clients, vendors, and other stakeholders in a timely and accurate manner.
Handle internal security questionnaires from Halo Branded Solutions' clients to ensure the company’s security posture aligns with client expectations.
Collaborate with various internal teams (e.g., IT, Legal, Compliance, and Operations) to gather the necessary information for accurate and thorough responses.
Provide support for internal employees by answering security and compliance related queries and assisting them in responding to internal security questionnaires.
Ensure that responses to RFIs and security questionnaires are consistent with Halo Branded Solutions' security policies, procedures, and industry standards.Work with management to track and report on the status of open RFI requests, ensuring all deadlines are met and that responses are accurate.
Proficiently use responsive.io to manage and respond to client security questionnaires efficiently and effectively.
Utilize Vanta to assist in managing compliance and security documentation, ensuring the company stays on track with any ongoing assessments or audits.
Ensure that all data and documents related to RFIs and security questionnaires are securely stored, maintained, and compliant with relevant privacy regulations.
Stay up-to-date with industry security standards and best practices to ensure responses are current and in line with compliance requirements.
Work with cross-functional teams to improve the RFI process, automate responses, and streamline workflow when possible.
Requirements
Bachelor’s degree in Information Technology, Business Administration, Cybersecurity, or a related field.
At least 1-3 years of experience working in information security, compliance, or a related role.
Proficiency with responsive.io for managing security questionnaires and client requests.
Experience using Vanta to manage compliance programs, security documentation, and audits.
Strong understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, GDPR, CCPA).
Ability to manage multiple RFIs and security questionnaires concurrently, ensuring timely and accurate responses.
Excellent communication skills, both written and verbal, with the ability to clearly articulate complex security concepts to both technical and non-technical stakeholders.
Strong attention to detail and the ability to ensure accuracy in documentation and responses.
Ability to work both independently and collaboratively with cross-functional teams.
Strong organizational and time-management skills to manage deadlines and workloads effectively.
Familiarity with other compliance and security management tools (e.g., OneTrust, TrustArc).
Previous experience in a client-facing or customer service-oriented role.
Certifications in information security or compliance (e.g., CISSP, CISM, CISA, SOC 2) are a plus, but not required.
